Terms & Conditions of Hire

1. All equipment remains the property of the Owner, The Dream Event co.uk

2. During the hire period the Hirer shall be solely responsible for the hired items and shall be responsible for insuring the goods from time of acceptance of goods until return and acceptance of goods back into the possession of the Owner.

3. The Owner shall not be responsible for injury or damage to persons or property howsoever sustained arising from any goods under hire.

4. A refundable security deposit is payable, in addition to the hire charges, the amount is £100 in the form of a cheque. This taken as insurance and will be returned on satisfactory inspection of the hired goods.  This applies to chair cover hire.  Other items will require an additional security deposit.  This will be advised on booking.

5. Shortages and damages to hired goods will be charged at their full replacement value, details of which are available on request and no substitute item will be accepted by the Owner.  The Hirer may request in writing the return (and bear the cost thereof) of any damaged goods within 14 days of the Hirer being informed in writing of any such damage. Otherwise the said items will be disposed of.  Each missing chair cover will be charged at £10 each and each missing sash at £2 each.

6. Goods must be available for collection at the delivery address unless otherwise arranged.  All deliveries and collections including aborted deliveries and collections will be charged for.

7. Prices quoted are for one days hire only apart from day of delivery and collection.  Subsequent days will be charged at a daily rate unless a special agreement has been arranged prior to the event between the Owner and the Hirer.

9. Wet Chair Covers must not be placed in plastic bags as it may cause additional damage and will then be chargeable at the full replacement cost.  (£10 per cover, £2 per sash).

11. Chair Covers which are damaged beyond repair will be charged for at full replacement costs, at the rate of £10 per cover and £2 per sash. Please note: Chair Covers are for indoor use only.

12. In the event of cancelled bookings, a cancellation charge will be levied by the Owner, at 25% of the value of the booking.  The deposit is non refundable.  Any cancellation made within 6 weeks prior to the event will be charged in full and is non refundable. 

13. Additional costs apply for venues over a distance of 15 miles radius.

14. Final payment is required in full 6 weeks prior to the event.

15. Total quantity requirements must be advised no later than 6 weeks prior to event when non refundable final balance is due.

16. The Owner reserves the right to use any photography of events for promotional purposes unless otherwise advised by the Hirer.

17. The Owner will not be responsible for moving or rearranging furniture at any venue.  Chairs should be positioned prior to chair cover set up.

18. It is the Hirers responsibility to ensure that the venue do not intend to change their chairs at any point prior to the booking.

19. Standard laundering of the chair covers is as standard, which includes light food & drink marks & slight foot scuffs but will not accept if found after inspection: Candle wax, rips or tear of any kind, cigarette burns and any burns, drawing of any kind, footprints, excessive food and drink stains. We class these as irreversible and the hirer will be charged for these items